Frequently Asked Questions
Orders within the UAE are typically delivered within
1–3 business days.
Delivery times may vary depending on your location and order volume.
Yes, we offer delivery across all Emirates in the United Arab Emirates.
Once your order has been dispatched, you will receive the available
tracking or delivery details. You can also contact our support team
for assistance.
For hygiene and safety reasons, products can only be returned if they are
unused, unopened, and in their original packaging.
For hygiene and safety reasons, products can only be returned if they are
unused, unopened, and in their original packaging.
Opened or used fragrance and personal-care products cannot be returned
or exchanged.
Please contact us as soon as possible after receiving your order.
To help us resolve the issue, please provide:
- Your order number
- Clear photos of the item
- Photos of the packaging
Our team will review your request and assist you promptly.
We accept secure online payments through the payment methods
available at checkout.
Are your products suitable for everyday use?
Yes. Our fragrance and body-care collections are designed to combine
luxury with everyday comfort.
You can contact our support team through the contact methods available
on our website, and we will be happy to assist you.
Gift packaging availability may vary depending on the product
or seasonal collections.
If your order has not yet been processed, please contact our support
team as soon as possible. We will do our best to assist you.
We are always here to help.
The Trendy Box
One scent. More than one layer.
+971508599194
[email protected]